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Privacy Policy

Effective Date: 26/6/2025

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At Cheeky Pea, we care about your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website www.cheekypea.com.au, place an order, or contact us.

 

1. What We Collect

Personal Information

We collect the following when you place an order, complete a form, or subscribe:

  • Name

  • Email

  • Phone number

  • Pickup preferences

  • Billing and contact details

  • Payment information (processed securely by Square – we do not store or see your full card details)

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Non-Personal Information

Collected automatically through cookies and analytics tools:

  • IP address

  • Browser/device details

  • Site usage (e.g., pages visited, session duration)

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2. Why We Collect It

We use your information to:

  • Fulfil and confirm orders

  • Coordinate pickups

  • Respond to enquiries

  • Improve the site experience

  • Send occasional marketing updates (only if you’ve opted in – and you can opt out anytime)

  • Meet legal obligations

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3. How We Collect It

  • When you place an order online

  • When you submit a contact or wholesale enquiry form

  • When you sign up for our mailing list

  • Automatically via cookies and third-party analytics tools (e.g., Google Analytics)

Our site is hosted on Wix, and we use Square to process payments.

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4. Who We Share It With

We don’t sell your personal information – ever.

We only share it with service providers we use to run our business smoothly:

  • Wix (site hosting, form handling)

  • Square (payment processing)

  • Email marketing platforms (e.g., Mailchimp or Wix Email Marketing)

These third parties only access your data to perform necessary tasks and are required to protect it.

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5. Cookies

We use cookies to:

  • Remember your settings

  • Track how you use our site

  • Improve performance

You can control cookie settings in your browser, though it may affect functionality.

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6. How We Keep Your Info Safe

We take reasonable steps to keep your data safe:

  • SSL-secured site

  • No storing of payment card details on our servers

  • Secure partners (e.g., Wix and Square)

However, no system is 100% immune to breaches. If anything goes wrong, we’ll notify you in line with Australian privacy laws.

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7. Your Rights (Under Australian Law)

You can request to:

  • Access the personal info we hold about you

  • Correct anything inaccurate

  • Ask to be removed from our mailing list

  • Make a privacy complaint

Just email us at info@cheekypea.com.au

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8. Children’s Privacy

This site is not directed at children under 13, and we do not knowingly collect information from them.

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9. Third-Party Links

We may occasionally link to other websites. We're not responsible for their content or privacy practices – check their policies if you're unsure.

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10. Changes to This Policy

We may update this policy occasionally. Any changes will be posted here with a new "Effective Date" at the top.

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11. Contact Us

Got questions or want to access your data? Get in touch:

Cheeky Pea
Email: info@cheekypea.com.au
Location: Sydney, Australia

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